Service Technician - EMBA

Do you have a strong technical interest and enjoy working closely with customers? Do you want to combine advanced technology with travel and an international work environment? Then the role of Service Technician at EMBA Machinery could be the right next step for you.

About EMBA Machinery

EMBA Machinery AB develops, manufactures, and markets advanced conversion machines for the corrugated cardboard industry. The business is internationally oriented with approximately 99% export, and EMBA has a leading and well-established position on the world market.

The company is in an expansive phase and is now strengthening its Service Department. The position is located in Örebro.

We offer you

• An international and technically advanced role in an expansive company
• Varied workdays and close collaboration with customers worldwide

• Opportunities for continuous professional development
• A part of the Aftermarket team, which includes Service, Spare Parts, Upgrades, Training, and Support.

• A stable employer with a strong market position

About the role

As a Service Technician at EMBA, you will have a central role in the relationship with our customers worldwide. You will work with installation, service, reconstruction, and upgrading of our machines, as well as training the customers' personnel.

The role includes, among other things:

• Performing and leading installations and moves of EMBA's machines at customer sites
• Working with service, troubleshooting, upgrades, and inspections

• Training and introducing the customer's operators and technicians
• Fieldwork at our customers' sites, which involves traveling approximately 160 days per year, sometimes on short notice

• Preparing and reporting service cases between trips
• You will have the opportunity for training and further development in our assembly department between trips

• Actively contributing to the development and improvement of the service operations
• Participating in and taking responsibility for your own and collective professional development

• Providing technical support internally and externally via Helpdesk as well as via remote connection (VPN)

Who is our candidate

We are looking for someone who has a technical education at high school or university level, or equivalent practical experience. You have experience in technical service, preferably from the machine shop or manufacturing industry, and knowledge in mechanics or electronics (knowledge of PLC, servo technology, pneumatics, and computer-based systems is also meritorious).

As a person, you are flexible and enjoy varied working conditions; you can work independently but also collaborate well in a team. You are thorough, quality-conscious, and have good pedagogical and communicative abilities. In this role, it is important that you are service-oriented and have high social competence and the ability to lead work at our customers' sites.

You also have good knowledge of Swedish and English, both spoken and written (additional languages are meritorious), and you hold a B-driver's license.

Contact

We are collaborating with Oak Consulting in this recruitment. If you have any questions about the position, please feel free to contact HR Consultant Maria Roseen, tel. 070-259 05 07.

We look forward to your application! Please give us a signal for further information. We will read applications continuously, so please show your interest as soon as possible. However, we want your application no later than November 30th.