Sr. Quality Assurance Analyst
Keep Growing with Nutrafol
We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You:
Nutrafol is searching for a Senior QA Analyst who is a strong, hands-on tester with a proven ability to quickly identify bugs and quality issues. Our ideal candidate combines technical know-how, critical thinking, speed, and relentless attention to detail to ensure deliverables are top quality. You should be comfortable testing rapidly changing features, identifying issues others may miss, and clearly communicating defects to product managers and developers.
We are a highly motivated, collaborative, fast-moving team with an entrepreneurial spirit and bias for action. If you're interested in joining a dynamic, creative, and innovative company, then this may be the perfect opportunity for you!
This is a remote role based in the United States and reports to the SVP, QA and Technology.
Responsibilities:
Manually test the Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process that adapts quickly to creative change
Find, clearly report, and track bugs and other defects in Jira, working in close collaboration with the QA lead, product managers, and developers to solve issues
Ability to quickly understand testing tasks and follow through on testing in a timely manner
Test ecommerce site across desktop, mobile, and tablet viewports and devices, as well as test across different browsers
Requirements:
5+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment
Strong attention to detail and exceptional communication skills (oral and written)
Good knowledge of JIRA and other QA/development tools
Good understanding of Agile workflow and development methodologies
Experience working with multidisciplinary teams of developers, designers, product managers, and testers
Passionate about the customer experience, and what can be done to improve it
Understanding of regression testing and Progressive Regression Mapping
Recent hands-on experience using AI tools to create test scripts, troubleshoot issues, analyze results, or improve overall testing efficiency
Interview Process:
Talent Acquisition Interview
Hiring Manager Interview
Team Interview
Finalist Interview
Background/Reference Checks
Offer
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary Range: $110,000 — $125,000 USD
Perks & Benefits
Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with employer match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance discounts and benefits
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