Conduct Risk Expert

ABOUT NU

Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.

Visit our Institutional Page https://www.nu.com/2026-en

ABOUT THE POSITION

We have an incredible opportunity for a Conduct Risk Expert! Through the Integrity Program ("Program"), the Conduct Risk team prevents and detects unethical practices, fraud, and irregularities, ensures compliance with laws and regulations applicable to Nubank, and promotes an ethical and responsible culture on a global scale.

You will play a relevant role in structuring and executing strategies for the detection, investigation, and mitigation of internal fraud. In this position, you will interact with multiple teams, such as Information Security, Legal, People & Culture, and business teams to, strategically, identify vulnerabilities, conduct sensitive analyses with rigor and impartiality, and strengthen the internal controls that prevent the materialization of these risks globally.

YOU WILL BE RESPONSIBLE FOR

• Leading the definition and execution of the detection, investigation, and mitigation strategy for internal fraud, with autonomy to propose changes in scope and program priority;
• Detection and monitoring of signs of internal fraud, developing and improving alerts, indicators, and anomalous behavior analyses;
• Technical conduct and supervision of internal investigations of fraud and misconduct involving employees, contractors, and partners, acting as a reference for cases of greater complexity and sensitivity, with quick-turnaround in priority cases;
• Definition of protocols and methodologies for the analysis of financial records, system logs, access, and audit trails, to identify inconsistencies, collusion, or misuse of privileges;
• Structural assessment of the effectiveness of internal controls and proposing changes that impact multiple business areas, mitigating identified internal fraud typologies; Definition of protocols and methodologies for the analysis of financial records, system logs, access, and audit trails, to identify inconsistencies, collusion, or misuse of privileges;
• Development, review, and governance of internal fraud prevention policies and procedures on a global scale;
• Planning and definition of the methodology for monitoring, testing, and internal fraud risk assessments;
• Development and monitoring of communications and awareness training regarding internal fraud for Nubankers;
• Technical mentoring of analysts and investigators on the team, raising the standard of quality, consistency, and rigor of investigations;
• Acting as a technical reference ("trusted advisor") for senior and executive leadership in high-risk or high-visibility cases, collaborating with Information Security, Legal, and People & Culture in conducting cases and incident response, including applicable regulatory reports (e.g., suspicious activity reports);
• Monitoring regulatory changes, trends, and market best practices related to internal fraud and insider risk;
• Creation and presentation of executive and regulatory reports, supporting risk decisions at an organizational level, and monitoring action plans resulting from investigations.

WE ARE LOOKING FOR A PERSON WITH

• Experience in internal fraud investigation, insider threat, fraud prevention, financial crime, and/or internal audit, preferably in the financial or technology sectors;
• Ability to conduct sensitive analyses with impartiality, discretion, and solid ethical judgment, dealing with ambiguity and high-priority themes;
• Strong analytical skills and comfort with data, including the ability to structure analyses, correlate multiple sources (logs, transactions, access), and navigate different domains (environments) of Nubank;
• Experience in relationship management with stakeholders at all levels of the organization and in project management;
• Experience mentoring or technically leading analysts/investigators, raising the team's quality standard;
• Track record of acting as a technical reference for senior/executive leadership in high-sensitivity risk decisions;
• Exceptional written and verbal communication skills, with the ability to translate complex issues for technical and non-technical audiences at all levels;
• Proven experience in applying the main laws, standards, and regulations related to fraud and conduct;
• Comfort with the use of data and AI in fraud detection (e.g., anomaly models, automations) is a plus;
• Advanced English (mandatory) and Spanish (a plus).
• Certifications in Internal Fraud (e.g., CFE, CFF) will be considered a plus.

OUR BENEFITS

• Chance to earn equity in Nubank;
• Food/Meal Card (Vale Refeição and/or Vale Alimentação)
• Commuting benefit (Vale Transporte)
• NuCare – Psychological, Financial, and Legal Assistance Program
• Life insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our course learning platform
• Extended parental leave
• Childcare assistance
• Work-from-home subsidy
• Gym partnerships
• 30 days of paid vacation
• Relocation Assistance Package, when applicable.

WORK MODEL FOR THIS POSITION

• Hybrid (2 to 3 times per week)

Our hybrid model involves going to the office at least twice a week, on strategic days defined to maximize connection and collaboration between teams. For more details, visit https://building.nubank.com/pt-br/nu-trabalho-hibrido-modelo/

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Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.