Assistant Manager, Senior Social Worker
Senior
Your tasks
You will need to
- Plan, implement and monitor the care process, referral and follow-up workflow.
- Provide supervision to the team to provide care and support, in alignment with the overall programme objectives, adhering to the relevant ethical and legal guidelines.
- Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
- Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
- Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the service manual
- In charge of the analysis and review of the collated data, and monitoring of the team's progress and performance.
- Responsible for ensuring that the claims and data submission to AIC is timely and accurate.
- Ensure programme data and documents are kept and maintained, in accordance to the programme requirement, as well as the prevailing personal data protection and security guidelines.
- Oversee the training and professional development of the team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model.
- Other ad-hoc assignments at the discretion of the Department Head
Requirements
You should
- Have a Bachelor’s Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
- Possess minimum 3 years’ experience in community healthcare settings in Singapore
- Possess good knowledge of the geriatrics and community services
- Be proficient in Google Suite applications
- Demonstrate good communication skills (oral and written)
- Demonstrate passion in community services and service oriented
- Display good judgement and decision making skills
- Demonstrate strong problem-solving abilities
- Maintain good record keeping abilities and attention for details
- Possess 1-2 years of experience in administration
- Be meticulous and independent