Senior Consultant

This is NTNU

NTNU is a broad university with a technical-scientific main profile and a focus on professional education. The university is located in three cities with its headquarters in Trondheim. At NTNU, over 8300 employees and 43,000 students work to create knowledge for a better world. NTNU in Ålesund consists of five institutes and has a professional main profile within ocean, health, technology, and international business.

Video: https://www.youtube.com/watch?v=_KHQjc4ndas&t=41s As a senior consultant at campus Ålesund, you will receive a permanent 100% position at the Section for Education in Ålesund. You will get a varied workday in an exciting university environment, where you work with study administrative tasks and digital systems. You will become an important contact point for students, employees, and external parties, and part of an inclusive working environment where we collaborate on good solutions. The position also offers good opportunities for personal and professional development.

You will become part of a section that works closely with the administrative professional environments in both Ålesund, Trondheim, and Gjøvik. Our tasks range from facilitation, scheduling, exams, internationalization, learning support, student democracy, and study administrative systems. The position reports to the section manager for the section for education in Ålesund. The section is part of the Department for Education at NTNU.

The position is well suited for recent graduates who wish to develop within administration and case processing.

What will your workday consist of?

pre- and post-work related to the conduct of exams You contribute to ensuring that exams are well prepared, conducted, and followed up for students and employees.

being a contact point, handling inquiries at the reception/switchboard and digitally in our systems You encounter many different questions and help students, employees, and external parties find the right information or get directed to the right place and person.

purchasing and ordering You follow up on orders and purchases needed for daily operations both in the section and on campus.

case processing You process administrative cases and ensure they are followed up in an orderly and efficient manner.

other study administrative tasks You participate in varied tasks in the section and contribute to ensuring that administrative services function well in daily life.

What is needed to be qualified for the position?

• you must have relevant education at bachelor level or equivalent. Relevant experience, preferably combined with a trade certificate in ICT or office and administration, can compensate for the education requirement.
• you must have good digital competence
• experience with relevant digital systems and tools
• have good oral and written presentation skills in Norwegian and English

It is an advantage if you

are familiar with exam systems, either as a student or a user. It is good if you have experience with administrative systems in the education sector. It is also an advantage if you have experience from one or more of the professional areas in the section. Experience from user or customer support systems will also be relevant.

Who are you as a person?

We are looking for you who works accurately and structuredly, and who is flexible when the workday changes or the pace increases. You take responsibility, show engagement, and collaborate well with others to find good solutions. You communicate clearly and meet students, colleagues, and others with a service-oriented attitude.

When assessing the best qualified candidate, we emphasize education, experience, and personal suitability, as well as your motivation for the position.

Why should you choose us?

• employees at NTNU have a range of benefits and advantages for employees that you will enjoy, in addition to receiving favorable terms in Statens pensjonskasse as a state employee
• exciting and developing tasks in a strong and international working environment
• an open and inclusive working environment with engaged colleagues
• being part of a leading international university

Salary and terms applicable to the position

In job code 1408 senior consultant, you will normally be paid from gross NOK 550,000 to NOK 650,000 per year depending on qualifications. For particularly well-qualified applicants, a somewhat higher salary placement may be considered. From the salary, a 2% statutory contribution to Statens pensjonskasse will be deducted. The employment is carried out according to the principles in the statsansatteloven, and legislation regulating the export of knowledge, technology, and services. Changes in the work area may occur.

Important to know about your application

We point out that the application will only be assessed based on the information available at the expiration of the application deadline. Therefore, ensure that your application clearly shows how your abilities and experiences meet the criteria described above.

The application must include:

CV, certificates, and diplomas

We do not ask for a cover letter. For us, a descriptive CV that shows your experience and competence is more relevant. You must also answer questions in the application form, where you elaborate on your relevant experience and competence that you believe fits this position.

If all or part of your education was completed abroad, we ask you to attach documentation on the scope and quality of your entire educational path, both bachelor's and master's education, in addition to other higher education. A description of what documentation is necessary can be found here . If you already have a profile from HK-dir, it would be good if you attach that as well.