Engineering Manager

About Us nShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 460 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania. Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors!

If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time. About you You're an engineering leader who still enjoys being close to the code. You care about your people as much as about the product, and you're comfortable balancing delivery, quality, and team growth. You are someone who: Builds and leads a high-performing team of developers and testers, with clear expectations and regular feedback

Knows the status of every commitment the team has made, and acts early when something slips

Holds a high bar for the team's work and your own, raised through clear expectations and direct feedback

Communicates openly and clearly with the team, stakeholders, and management, including when the message is difficult

Acts in the best interest of the company and the team when making tough decisions

Purpose of role At nShift, the Engineering Manager's primary task is to lead, hold accountable, and deliver through a group of talented developers and testers, ensuring they thrive in a collaborative, high-performing environment. You are part of the product trio together with the Product Manager and the Designer, aligning business goals, customer needs, and technical solutions. You are the team's voice to the wider organization and bring company priorities back to the team clearly and honestly. Your role includes: Collaborating with the product trio to balance feature delivery with quality

Supporting team development and maintaining a high-performing culture

Communicating company goals and representing the team within the organization

Owning delivery predictability and the team's say/do ratio, alongside technical excellence

What you'll be doing Technology Ensure that daily work aligns with the tech vision, guiding principles, and minimum quality standards, including monitoring code quality through tools like SonarQube.

Take part in design and architecture discussions, and review code regularly enough to have an informed view of quality and risk.

Challenge estimates and technical approaches, drawing on your own engineering experience.

Make sure that the technology managed by the team is resilient, secure, and up to date.

Promote internal education, collaboration, and knowledge-sharing across platforms and teams.

Process Challenge your team to enhance their working methods, proactively addressing opportunities and obstacles with a critical mindset.

Ensure that your team follows established processes, such as Kanban, Scrum and test management, in service of predictable delivery, and advocate for adopting best practices and tools.

Own the team's delivery commitments. Track planned versus delivered work each sprint and quarter, report honestly on the gap, and drive corrective action.

Identify blockers, dependencies and risks early, and resolve or escalate them before they affect delivery.

People Management Administer and oversee personal development plans, salary structures, and recruitment processes.

Create opportunities for team members to stay motivated through mentorship, coaching, or delegating tasks to encourage professional growth.

Set clear expectations for each engineer and manage performance against them, setting an example for your team to follow.

Build and maintain a robust team with overlapping skills and knowledge, avoiding critical dependencies on single individuals.

What you will bring This is a hands-on management role : you will know what your team is building, why it is late when it is late, and what you are doing about it. For our Data Exchange team, we are seeking candidates who embody the following characteristics: Technical Proficiency: A strong hands-on background in C# is required, with a proven history of technical expertise in software development . Experience with front-end development frameworks is a plus, but not mandatory. Delivery Ownership: A track record of teams that ship what they commit to, and comfort using metrics such as cycle time, sprint predictability, and say/do ratio to run the team. Professional: You understand that it’s a part of a manager’s role to look out for the interest of the company, and you are prepared to manage difficult tasks with this in mind. Exacting Standards: Maintaining high standards is vital as you consistently aim for excellence in both personal performance and the work produced by your team. Effective Communication: Proficiency in both written and spoken English is essential for ensuring seamless communication within the team and with stakeholders. Requirements The technologies this team uses are:

• C#, .NET, .NET Core, React native, Vue.js
• PostgreSQL
• Docker, Bitbucket
• AWS, IaC
• SonarQube, JFrog

Education and experience BS degree in Computer Science or related field

Minimum of 5 years as a hands-on engineer, plus 2-3 years of management experience

Language Skills Fluency in English is mandatory (written and spoken)

At nShift, we believe in embracing diversity in all forms and fostering an inclusive environment for everyone, which we believe is essential for our continued success. We're an equal opportunity employer, meaning all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status. #LI-EN1 #LI-Hybrid