Accommodation Manager M/F

RESPONSIBILITIES:

WHAT DO WE EXPECT FROM YOU? Customer trends and employee trends are constantly evolving. In order to optimize the turnover and operational profitability of your department (front office and housekeeping), you will successfully lead the transformations required to provide them with an unforgettable experience. To achieve this, you will:

• Define a meaningful global project for your department / service for every team member. This project, based on a strategic vision, underpins all your actions.
• Pamper our customers throughout their stay and provide an appropriate response to their expectations so that they become the best promoters of your establishment on the web. With you, service quality is non-negotiable!
• Invent tomorrow to attract, recruit, and stabilize your team by integrating the individual needs of your employees.
• Adopt a collaborative, positive, and responsible leadership where collective intelligence and talent development are at the heart of your actions.
• As a true conductor of the Reception, Reservations, and Housekeeping teams, you will manage their activity in close collaboration with the associated Department Managers.
• Perform and monitor the administrative and operational management of your team in consultation with management (training plan, schedule management, development interviews...) in compliance with labor legislation.
• You challenge daily to promote your establishment, market it, and optimize revenue management techniques.
• Perform permanent and relevant competitive intelligence.
• Uphold your establishment's CSR commitments and share them with our customers.
• Master all accommodation techniques (front office and housekeeping) and implement them brilliantly every day.

Package ranging from €42,000 to €50,000 per year (including annual bonus potential).

REQUIRED PROFILE:

WHAT ARE YOUR TALENTS? You are...

• A leader recognized for your ability to create cohesion, provide meaning by integrating everyone's needs, develop talent, and make diversity a strength / a wealth.
• So smiling and so positive that you naturally engage customers and employees in the pleasure of being together.
• Gifted with an ability to think "globally." Leveraging this talent, you have developed a strategic and analytical vision that you use pertinently in all your decision-making.
• A proactive person whose ability to think outside the box allows you to excel.
• Agile, proactive, and reactive without ever losing your legendary rigor along the way.
• Present on social networks, and more than just liking, you comment on and share content.

You...

• Master Revenue Management: it no longer has any secrets for you.
• Enjoy working with the support functions of Grape Hospitality, because you know that 1+1=3.
• Like evolving in an environment where risk-taking is shared and recognized.
• Have already exercised these talents and skills in your professional career.
• Are able to hold a conversation in English.

OUR LITTLE EXTRAS JUST FOR YOU

• Member of the Management Committee.
• The commitment of one weekend off per month.
• A great health insurance plan that protects the whole family.
• A monthly reimbursement of 50% of your public transport subscription if you use it to come to us.
• Amma Assis massage (approximately once a month).
• Employee card offering discounted rates at Accor for you and your loved ones.

And much more... Want to join a passionate team and contribute to an exceptional experience? We look forward to welcoming you! Grape-Sponso