Export Sales Administrator (M/F) - MTS
Who are we?
A subsidiary of the NOVARC Group (more than 60 subsidiaries in France and worldwide), MTS specializes in the design, manufacture, and distribution of mounting equipment and accessories for commercial vehicles.
For over 50 years, MTS has been a partner to automobile manufacturers, brand importers, bodybuilders, fleet managers, rental companies, dealers…
As part of the development of our international business, we are recruiting an Export Sales Administrator (M/F) to strengthen our sales team.
Reporting directly to the Sales Department, you will ensure the complete management of administrative and commercial follow-up for French and Export customers, guaranteeing a high level of service quality.
Your main responsibilities:
Sales management and customer relations
- Manage telephone calls and digital requests from customers
- Welcome, guide, and provide information to customers
- Create and update customer and prospect files in compliance with French and Export regulations
- Enter customer orders and ensure their follow-up
- Check stocks to provide reliable answers regarding product availability
- Prepare quotes and proforma invoices
- Promote the company's product range
- Ensure the processing and follow-up of after-sales service (SAV) and billing for Key Account customers in France and Export
- Issue credit notes, justify them, and have them validated by Management
- Manage disputes in compliance with French and European regulations (incoterms, proof of delivery, etc.)
- Perform end-of-period cut-offs in connection with the accounting department
- Implement weekly and qualitative reporting for support services (logistics, BE, quality…)
Quality, continuous improvement, and transversality
- Work in compliance with internal procedures and the ISO 9001 quality system
- Report non-compliant situations and propose areas for improvement
- Participate in competitive, regulatory, and normative monitoring within your scope
- Contribute to the optimization of tools, particularly the online sales website
Your profile
- Training in sales management / sales administration or equivalent experience
- Proven experience in Export Sales Administration, ideally in a position of responsibility
- Proficiency in an ERP and in Sales Administration / billing / SAV processes
- Very good knowledge of French and Export commercial regulations
- Proficiency in English and German is essential
- Customer service orientation, rigor, autonomy, and analytical skills
- Ability to manage complex situations with high standards and diplomacy
Conditions offered
- Contract: CDI - Full time
- Remuneration: between 31-35,000 € per year
- Position based in Châteauneuf en Thymerais
- Dynamic environment, with a strong international dimension
Desired start date: As soon as possible according to your availability
Ready to start a new challenge: send us your CV quickly!
As a diversity-focused company, we value inclusion and actively encourage applications from workers with disabilities.
We are committed to creating equitable opportunities for all our employees.
The group:
With more than 60 subsidiaries in Europe and around the world, NOVARC is a leading family industrial group in electrical safety, technical and chemical consumables, and equipment for the construction of electrical, telecom, and transport networks.
For 30 years, NOVARC has relied on an entrepreneurial model based on product innovation, expertise, and customer proximity, to guarantee expert, high-performance, and sustainable solutions.
The ark, the emblem of NOVARC, the link between our 2000 employees and our economic environment. Our values: Respect, collaboration, trust, and ethics.
To ensure optimal processing of your application, please use only the application form associated with this advertisement.