Community Hub Support Assistant (Catering)

About the company

Northumberland County Council's (NCC) vision is 'Land of Great Opportunities', for current and future generations. We believe there is no better place to live and work.

For further information about working for NCC, please visit our website here.

Your tasks

• Serving food and drinks in our cafe and bar
• Basic food preparation and making coffees on our barista machine
• Assisting with bookings and maintaining a friendly environment for all hub users
• Carrying out light cleaning and safety tasks to keep the hub in great shape
• Cash handling
• Providing a great customer experience

Requirements

• A good general education, numeracy, and literacy skills
• Awareness of health and safety practices
• Basic food hygiene knowledge or certification (desirable but not essential)
• Bar and hospitality experience, including handling food and drinks (desirable but not essential)

What we offer

Why choose us? We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)

How to apply

For an informal discussion about the role please contact:

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

Alternative application format British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial

Other

Community Hub Support Assistant (Catering)Job Information*

15 hours per week · Monday to Friday (4pm - 7pm) Fixed Term until 31.03.29 As a Community Assistant (Catering), you'll work in our Learning Cafe to create a welcoming, user focused environment at our Community Hub in Cramlington.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Attached documents

• CS013 (4394) NEW - Community Assistant (Community Hub Support Assistant).pdf
• Candidate Guide .pdf

Apply Community Hub Support Assistant (Catering)

• Salary £10,371 - £10,536
• Frequency Monthly
• Job Reference ncc/TP/15906/3455/DE(R1)
• Contract Type Fixed Term
• Closing Date 30 October, 2026
• Job Category Youth / Community / Leisure Services
• Directorate Public Health, Stronger Communities and Inequalities
• Location Cramlington Community Hub, United Kingdom
• Posted on 14 October, 2026