tour guide

Education:

Secondary (high) school graduation certificate.

Work site environment:

Outdoors.

Tasks:

• Drive sightseeing or tour vehicle.
• Collect administration or entrance fees.
• Co-ordinate recreation activities.
• Describe points of interest, answer questions and supply information.
• Resolve itinerary and other problems.
• Ensure and monitor luggage transfers.
• Assist clients with check-in procedures for accomodation and/or transportation.
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors.
• Co-ordinate activities with local tour guides or leaders of performance groups.
• Provide information on tipping customs, currency exchange rates, metric conversion and other details.
• Sell souvenirs.
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information.
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments.

Certificates, licences, memberships, and courses :

• First Aid Certificate.
• CPR Certificate.

Type of guide:

• Escorted group travel guide.
• Escorted individual travel guide.
• Step-on local guide.
• Meet and greet local guide.
• On-site local guide.
• Driver-guide, local.
• Walking tour guide.

Tours focus:

• Historical sites.
• Sightseeing.
• Bus tours.
• Walking tours.

Geographical areas of specialization:

Canada.

Security and safety:

Driving record check (abstract).

Transportation/travel information:

Valid driver's licence.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Physically demanding.
• Attention to detail.
• Combination of sitting, standing, walking.

Personal suitability:

• Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Initiative.
• Judgement.
• Organized.
• Reliability.
• Team player.
• Punctuality.
• Outgoing.

Experience:

1 to less than 7 months.

Employment terms options:

Flexible hours.

Health benefits:

• Dental plan.
• Health care plan.

Financial benefits:

• Bonus.
• Life insurance.