Night Receptionist

Northern Lights VillageLeviJob.bopublished 03/21/2024
Machine translation — original language: German.Show original

Night Receptionist Role Now Open at Northern Lights Village Levi! Since its inception in 2016, the Northern Lights Village brand has grown rapidly, with three resorts now welcoming guests in Finnish Lapland. At the heart of our success is the conviction to offer consistently warm and personalized service. Each member of our team plays a crucial role in this, embracing their responsibilities with care and contributing valuable insights. With a truly international clientele and a multicultural team speaking 17 languages, we offer a dynamic and inclusive workplace. About the Role We are looking for a proactive and friendly Night Receptionist to become part of our dynamic team. This role is ideal for individuals who excel at customer service and wish to work in a unique environment, contributing to the unforgettable experiences of our guests at the Northern Lights Village. Key Responsibilities Welcoming guests and providing exceptional customer service

Handling check-ins and check-outs efficiently

Answering guests' queries and providing information about local attractions and activities

Managing bookings and reservations

Ensuring the reception area is tidy and well-organized

Preparing reports and other administrative tasks

Keeping common areas of reception and restaurant tidy

Auditing accounting reports

Requirements 1 or more years of experience in a hotel receptionist role

Fluent written and spoken English

Finnish alcohol passport

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Good organizational and multitasking abilities

Knowledge of property management systems

High level of professionalism and a friendly demeanour Desirable Qualifications First Aid Certificate

Knowledge of local area

Additional language skills

Valid B drivers’ license What We Offer Competitive salary

Opportunities for professional development and training

A positive and supportive working environment

Discounts across our properties and facilities Pay, Duration and Benefits Start : October/November End : March

Minimum 90 working hours per 3 weeks period

Hourly pay negotiated in an interview, according to knowledge and experience

Other benefits according to the collective labor agreement

If necessary, the resort provides accommodation in a shared room for €300/month

How to Apply Before applying, please ensure you have the right to work in Finland. Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you will receive a reply in early August at the latest. Ready to be a key player in providing unforgettable experiences at Northern Lights Village? Send us your application and a brief cover letter detailing why you're the perfect fit for our team. We’re excited to hear from you! -------------------------------------------------------------------------- Night Receptionist The first Northern Lights Village resort was opened in 2016. The Levi resort has been offering unique accommodation options in the form of aurora cottages since 2019. Additionally, our service selection includes a restaurant, saunas, a safari house, and diverse programs. We are looking for an enthusiastic receptionist for Northern Lights Village Levi to create unforgettable experiences!

Job Description Welcome customers warmly and ensure they receive personalized service

Manage bookings and check reports

Handle check-in and check-out processes efficiently

Answer guests' questions and provide information about local attractions and activities

Ensure the cleanliness and order of the reception area

Requirements: At least 1 year of experience as a hotel receptionist or in a similar role

Fluent spoken and written English

Excellent communication and interpersonal skills

Ability to work effectively both independently and in a team

Strong organizational skills and the ability to multitask

Experience with hotel systems

Valid B driver's license Desirable: First Aid, obtaining an alcohol passport

Local knowledge

You know additional languages besides English

Experience in restaurant service

What we offer Competitive salary

A positive and supportive working environment

NLV's employee benefits

Pay and duration Work starts in October / November and ends in March / April

At least 90 working hours per 3-week period

Hourly pay is negotiated in the interview according to skills and experience

If necessary, we offer accommodation in a shared room for 300€ / month

Before applying, ensure that you have the right to work in Finland. Come and help make our customers' holidays an unforgettable experience and fill out an application!