Transport and Luggage Assistant / Guest Services Attendant

Transport and luggage assistant wanted in Saariselkä! We are looking for a joyful, friendly, and customer-service-oriented Transport and Luggage Assistant to join the Northern Lights Village team. In this role, you will perform diverse customer service work – transporting guests, assisting with luggage, directing customers to activity departure points, and answering various questions. Your good-natured and helpful attitude will make our guests' stay even more pleasant!

Job duties:

• Greeting customers upon their arrival
• Assisting customers and answering questions
• Transporting customers within the resort area
• Carrying and transporting luggage
• Distributing winter gear to guests upon their arrival
• Maintaining the cleanliness of the Safari House

What do we expect from you?

• Experience in customer service, preferably in a similar role
• Fluent English language skills (oral and written)
• A valid B driving license
• Excellent customer service and interaction skills
• Ability to work both independently and in a team
• Driving skills in winter conditions

We consider the following as an advantage:

• First Aid certificate
• Experience working as a wilderness guide
• Language skills in addition to English
• Experience in the tourism and restaurant industry

What do we offer?

• Opportunity to develop and receive training
• A pleasant and encouraging working environment
• Staff benefits in the company's services
• Salary 2236 - 2322 €/month + supplements and other compensations according to the program service sector.

Duration of work, salary, and benefits:

• Work begins in October, Work ends in March-April
• Working hours 120h/3 weeks
• Salary is agreed upon in the interview based on experience and skills
• Other benefits according to the collective agreement
• If necessary, we offer accommodation in a shared room for the price of 300 €/month

If you are interested, please feel free to apply for a job with us!

Guest Services Attendant position available at Northern Lights Village Saariselkä! About the Job We are seeking a joyful, kind, and entertaining Guest Services Attendant to join the Northern Lights Village. In this role, you will primarily be driving, assisting with luggage, guiding guests to their safari start point, and responding to various inquiries. Your charismatic character will be essential in ensuring our guests thoroughly enjoy their stay.

Key Responsibilities

• Greeting guests upon entering
• Assisting guests with their inquiries
• Driving guests to / from the resort
• Helping to arrange transportation for guests
• Luggage handling
• Assisting guests with getting their winter gear upon arrival
• Keeping the Safari House tidy

Requirements

• Experience as a Guest Services Attendant or a similar position
• Fluent written and spoken English
• Valid B drivers’ license
• Excellent customer service skills
• Ability to work effectively both independently and within a team

Beneficial Qualifications

• First Aid Certificate
• Previous experience as a wilderness guide
• Knowledge of the local area
• Multi-lingual capabilities
• Background in hospitality service

What We Offer

• Opportunities for professional development and training
• A positive and supportive working environment
• Discounts across our properties and facilities

Pay, Duration and Benefits

• Starts: October, Ends: March/April
• Working hours 120h/3week
• Montly pay 2236 - 2322 € + collective agreement supplements
• Other benefits according to the collective labor agreement
• If necessary, the resort provides accommodation in a shared room for € 300,00/month

How to Apply Before applying, please ensure you have the right to work in Finland . Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you will receive a reply in early August at the latest. Are you ready to create unforgettable experiences for our guests at Northern Lights Village? Send us your application today!