admitting clerk

Education:

Secondary (high) school graduation certificate.

Work setting:

Health care institution, facility or clinic.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.

Computer and technology knowledge:

• Electronic medical records.
• Switchboard 1-25 lines.
• MS Office.
• MS Excel.
• MS Outlook.
• MS Word.

Security and safety:

• Criminal record check.
• Child Abuse Registry check.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Attention to detail.
• Sitting.
• Combination of sitting, standing, walking.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.
• Maturity.

Screening questions:

Do you have experience working in this field?.

Employment terms options:

• Evening.
• Shift.
• Night.
• On call.

Experience:

Experience an asset.

Employment terms options:

• Day.
• Weekend.

Financial benefits:

• As per collective agreement.
• Bonus.
• Pension plan.

Other benefits:

• Free parking available.
• Wellness program.