testing, adjusting and balancing (tab) technician for heating, ventilating and air conditioning (hvac)
About the company
Residential HVAC Service & Installation Technician Join a family-owned team that has been serving Mid Vancouver Island since 1971.
A GREAT PLACE TO BUILD YOUR CAREER At Norm?s, we believe great service starts with great people. We?re a locally owned, family-run company based in Nanaimo, and our owners work alongside the team every day. You won?t be a number here. You?ll be a respected member of a close-knit crew that backs each other up and takes pride in doing things right.
WHY TECHNICIANS CHOOSE NORM?S
- Family-owned, community-rooted. Serving Nanaimo, Parksville, Ladysmith and surrounding communities for over 50 years.
- Supportive team culture. Teamwork, respect and open communication are part of how we work, from the field to the office.
- Modern tools and equipment. Mobile software for job notes, invoicing and payments, and a company vehicle to get the job done.
- Room to grow. Ongoing training and development, plus real opportunities for advancement.
- Meaningful work. Help homeowners improve their comfort and safety, and earn their trust along the way.
- Benefits that look after you and your family. Fully employer-paid extended health and dental, RRSP matching, disability and life insurance, and more.
Your tasks
ABOUT THE ROLE As a Residential HVAC Service & Installation Technician, you?ll diagnose, repair, maintain and install residential heating and cooling systems while delivering an exceptional customer experience. Expect a hands-on role that blends technical problem-solving with honest, clear communication in customers? homes.
What you?ll work on
- Heat pumps
- Air conditioners
- Ductless mini-split systems
- Gas furnaces and fireplaces
- HVAC equipment installs and system replacements
What you?ll do day to day
- Diagnose and troubleshoot equipment issues
- Explain findings and recommendations to homeowners
- Complete job notes, invoices and payments on mobile software
- Keep your service vehicle clean, organized and fully stocked
- Support apprentices and contribute to a positive team
WHAT TO EXPECT AT NORM?S
- Customer-facing work. You?ll be in people?s homes every day. Professionalism, clear communication and a tidy job site matter as much as technical skill.
- Independence with backup. You?ll run your own service calls, with a team of dispatch, office and fellow technicians behind you.
- A mix of service and installation. Repairs, maintenance and troubleshooting alongside equipment installs and replacements.
- Accountability. We?re dependable and organized, we take ownership of our work, and we leave every home better than we found it.
- Mentorship. You?ll help develop apprentices, and we?ll help develop you.
Requirements
We?re looking for an experienced HVAC technician who wants more than just a paycheque: a company that values its people, invests in their success, and gives them the tools to do their best work.
- Minimum 3 years of residential HVAC experience
- Gas B ticket and/or RACM certification
- Valid Class 5 driver?s licence with a clean abstract
- Strong diagnostic and troubleshooting skills
- Excellent customer service and communication
- Works well independently and as part of a team
What we value
- Professional and customer-focused
- Dependable and accountable
- Organized and detail-oriented
- Positive attitude and strong work ethic
- Motivated to learn and grow with Norm?s
What we offer
- $40?$50+/hr Based on experience
- 100% Employer-paid health & dental
- Company van Provided and stocked
- Pay: $40?$50+ per hour, based on experience
- Overtime: opportunities available
- Vehicle: company vehicle
- Health & dental: 100% employer-paid extended coverage
- RRSP: employer matching
- Protection: disability and life insurance
- Time off: paid vacation
- Virtual healthcare: access included
- Wellness: $500 annual health & wellness fund
- Growth: ongoing training and development
Other
OUR VALUES R