Retail Operations Manager
Must-have:Lead
Your tasks
ob Summary Oversee and optimize retail outlet operations by managing staff, driving sales, controlling inventory, and maintaining brand standards to achieve business targets and support expansion initiatives.
- Lead daily retail outlet operations to ensure smooth workflow and consistent brand standards
- Plan and manage retail staff manpower, scheduling, training, and performance monitoring to maximize team effectiveness
- Drive sales performance by analyzing and monitoring store KPIs to meet or exceed business targets
- Manage inventory processes including stock replenishment and stocktaking to maintain optimal stock levels
- Maintain store presentation, visual merchandising, and customer service standards to enhance customer experience
- Monitor operational costs and implement efficiency improvements to increase profitability
- Develop and implement Standard Operating Procedures (SOPs) to ensure operational consistency across all outlets
- Support new store openings and retail expansion plans through effective coordination and execution
- Prepare and present regular sales and operational reports for management review
- Perform ad-hoc duties as assigned to support business needs
Requirements
Preferred competencies and qualifications
- Minimum 3 years of experience in Retail Management
- Experience with direct consumer interaction is an advantage
- Ability to design and implement sales improvement strategies
What we offer
Working Hours and other benefits
- 6 days work week
- Off in-lieu provided for work on public holidays
- Commissions for achieved KPIs
- Co-Insurance provided