Customer Experience Executive

Responsibilities:

• Welcome and attend to customers professionally, ensuring a positive shopping experience.
• Understand customers' needs and recommend suitable products.
• Provide accurate product information and assist customers with purchasing decisions.
• Handle customer enquiries, complaints, and feedback effectively.
• Promote products and support the achievement of showroom sales targets.
• Build and maintain positive customer relationships.
• Ensure the showroom is properly arranged and customer-friendly.
• Collaborate with team members to ensure excellent service delivery.

Requirements:

• Minimum of OND in any discipline.
• Excellent communication and interpersonal skills.
• Strong customer engagement and relationship management abilities.
• Good sales and negotiation skills.
• Ability to handle difficult customers professionally.
• Previous experience in retail, sales, or customer-facing roles is an added advantage.