Microsoft Dynamics Administrator

Nomios is looking for an experienced Microsoft Dynamics Administrator to join our Group IT Applications team in the Netherlands.

As part of an international IT organisation supporting Nomios entities across Europe, you will play a key role in the administration, support and continuous improvement of our Microsoft Dynamics environment.

Microsoft Dynamics is part of Nomios' broader application transformation roadmap alongside platforms such as Salesforce and MuleSoft. The Applications team is responsible for both the day-to-day operation of key business applications and their continued evolution.

This position therefore combines RUN responsibilities, ensuring a stable and reliable service for users, with BUILD activities, supporting enhancements, integrations, deployments and future Dynamics initiatives.

We are looking for someone who can take strong technical ownership of the platform while working closely with business stakeholders, other Group IT teams, external partners and local IT teams across the Nomios Group.

Key Responsibilities:

Microsoft Dynamics Administration & Support

• Administer, configure and maintain the Microsoft Dynamics environment.
• Manage users, roles, permissions and application security.
• Monitor platform health, configuration and application performance.
• Provide Level 2 support and troubleshoot functional and technical issues escalated by users or support teams.
• Coordinate complex incidents with Microsoft, implementation partners or other external providers when required.
• Manage application configuration, releases and changes according to Group IT processes.
• Maintain technical and operational documentation.

Continuous Improvement & Development

• Analyse business requirements and translate them into appropriate Dynamics configurations or solutions.
• Configure and customise Dynamics functionality, workflows, forms, views and business rules.
• Identify opportunities to simplify processes and improve user experience.
• Contribute to the automation of business processes using the Microsoft Power Platform, particularly Power Automate where appropriate.
• Assess enhancement requests and support their prioritisation, design, testing and deployment.
• Participate in the Dynamics roadmap and future deployments across Nomios entities.

Integrations & Application Ecosystem

• Work closely with other members of the Applications team to maintain reliable integrations between Dynamics and the wider Nomios application landscape.
• Participate in troubleshooting data flows and integration issues.
• Collaborate with integration specialists and developers when changes require APIs, middleware or custom development.
• Contribute to application architecture decisions and ensure that developments remain maintainable and aligned with Group IT standards.

Nomios' current application transformation landscape includes Microsoft Dynamics, Salesforce and MuleSoft Anypoint.

Security, Governance & Quality

• Ensure that Dynamics configuration and access management follow security and least-privilege principles.
• Participate in regular access and permissions reviews.
• Apply Group IT change management and application lifecycle practices.
• Contribute to application resilience, business continuity and operational documentation.
• Ensure that changes are properly tested, documented and transferred into production.
• Support audit and compliance requirements related to the platform.

Collaboration

• Work closely with Finance and other business stakeholders using Microsoft Dynamics.
• Collaborate with Group IT Applications, Infrastructure, Security and Project Management teams.
• Coordinate with local IT teams across Nomios countries when required.
• Work effectively with external implementation and support partners while maintaining internal technical ownership of the platform.
• Share knowledge within the Applications team and contribute to improving support and administration practices.

Nomios Group IT currently operates across multiple countries using a federal model, with local IT teams working alongside Group IT.

Required Experience & Skills:

• At least 3–5 years of hands-on experience administering or supporting Microsoft Dynamics in a production environment.
• Strong experience with configuration, user administration, roles and permissions.
• Good understanding of Microsoft Dynamics application lifecycle and environment management.
• Experience troubleshooting application and integration issues.
• Experience with Microsoft Power Platform, particularly Power Automate.
• Understanding of APIs, data flows and application integrations.
• Experience working with external implementation or support partners.
• Good understanding of IT service management principles, including incident, problem and change management.
• Ability to document configurations, operating procedures and technical solutions.
• Strong analytical and problem-solving skills.
• Professional working proficiency in English.

Nice to Have:

• Microsoft Dynamics / Dynamics 365 certifications.
• Experience with Dynamics 365 Finance or ERP environments.
• Experience with Microsoft Dataverse and the wider Power Platform ecosystem.
• Power Apps experience.
• Knowledge of Azure and Microsoft Entra ID.
• Experience with REST APIs or middleware/integration platforms.
• Experience integrating ERP solutions with CRM, finance, procurement or billing systems.
• Experience with MuleSoft Anypoint or comparable integration platforms.
• Knowledge of ITIL practices.

Personal Attributes:

Beyond technical expertise, we are looking for someone who is:

• Accountable: comfortable taking ownership of a business-critical application.
• Pragmatic: able to balance technical quality with business priorities.
• Service-oriented: focused on providing reliable solutions and a good user experience.
• Structured: disciplined in documentation, testing, change management and follow-up.
• Collaborative: comfortable working with technical teams, business stakeholders and external partners.
• Internationally minded: able to work effectively across countries, cultures and organisational boundaries.
• Curious and improvement-driven: willing to challenge existing processes and propose better solutions.

Why Join Nomios?

This role offers the opportunity to join an international Group IT organisation at a time when its application landscape is undergoing significant transformation.

Microsoft Dynamics is part of the Group IT application transformation roadmap, alongside Salesforce, MuleSoft and other core business platforms.

You will have the opportunity to combine operational ownership with transformation projects and contribute directly to how Microsoft Dynamics is managed, developed and deployed across Nomios.