To lead and supervise the team on each shift and ensure the company service standards are upheld
Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions·
Able to handle guest feedback/complaints concerning food quality and service
Ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Daily ensures the proper working condition of all outlet equipment and prepare equipment monitoring/defect list for repair and maintenance.
Perform inventory and monitoring to ensure sufficient stocks supplies in restaurant for smooth operation
Able to schedule and plan staffing/roster base on operational requirement of the outlet.
Supervise and support the operations of at least two restaurants
Able to function as customer relations and handle customer reservation system.
Perform other reasonable duties as assigned by management