- Oversee daily sales operations and monitor agency performance.
- Track sales, manpower, and provide regular performance updates/reports.
- Build and maintain strong relationships between agents and the company.
- Motivate and support agents to achieve sales targets.
- Advise agents on recruitment, training, marketing strategies, and agency activities.
- Gather market feedback and provide insights on customer/agent trends.
- Handle customer enquiries and resolve issues when required.
- Coordinate with internal departments to ensure smooth operations.
- Support company events, site tours, and TPOM arrangements.
- Assist in planning promotions, incentives, and performance review materials.
- Participate in new product development and pricing strategies.
- Perform any other duties assigned by management.
Requirements
- Diploma in Marketing, Business, Management, or related field
- Minimum 2 years of experience in sales, customer service, insurance, or agency-based environment
Preferred Skills
- Strong communication and interpersonal skills
- Driven and passionate in sales performance
- Leadership and relationship management abilities
- Good organizational and problem-solving skills
- Proficient in Microsoft Office
- Bilingual preferred
- Willing to travel when required
