- Provide customer service support via phone and email.
- Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.
- Monitor and ensure shipments being cleared and delivered as prescribed.
- Ensure Key Performance Indexes are met for all incoming and outgoing activities.
- Coordinate with supervisor for warehouse activities.
- Collaborate with other departments to fulfill orders and ensure timely deliveries.
- Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
- Perform of general housekeeping within the workplace
- Maintain a safe working environment.
- Perform any other job-related functions as and when assigned by superior.
