Receiving Officer

Your tasks

The role is responsible for accurately and safely receiving store returns across ambient, chilled, and frozen categories while ensuring proper system and documentation traceability.

• Receive and verify store returns against gate pass details.
• Count, scan, and record returned items accurately in the WMS/WHM system.
• Check quantities, units of measure, expiry dates, batch details, and product condition.
• Identify and document shortages, excess quantities, damages, and other discrepancies.
• Properly segregate returns based on product category, condition, and required disposition.
• Follow food safety, hygiene, PPE, and cold-chain requirements for chilled and frozen products.
• Receive and reconcile returnable assets such as pallets and baskets.
• Escalate discrepancies and quality or cold-chain concerns to the relevant teams.
• Maintain accurate records and ensure proper shift handovers.

Requirements

• Minimum 2 years of relevant experience in warehouse receiving, returns, or warehouse operations.
• Experience handling food products, preferably including chilled and frozen items.
• Hands-on experience with WMS, WHM, or a similar warehouse management system.
• Experience using scanners and handling warehouse transactions.
• Good communication skills in both Arabic and English.
• Good attention to detail and ability to identify and report discrepancies.
• Willingness to work in temperature-controlled environments and follow safety and hygiene procedures.