Sales Administrator

The Role

Are you a highly organised administrator with excellent customer service skills and experience supporting a busy sales function? We are working with a successful and growing manufacturing business looking to recruit a Sales Administrator to join their friendly and collaborative team. This is a fast-paced and varied role where you will play a key part in supporting customers, processing orders, and ensuring a smooth journey from enquiry through to delivery.

The Role

Reporting into the Sales Manager, responsibilities will include:

• Processing customer orders accurately and efficiently
• Liaising with customers regarding product availability, lead times and deliveries
• Preparing quotations and sales documentation
• Managing customer enquiries via phone and email
• Coordinating with production, logistics and purchasing teams to ensure orders are fulfilled on time
• Maintaining accurate records on the CRM and ERP systems
• Raising invoices and handling associated administration
• Supporting the wider sales team with reporting and general administrative tasks

The Person

About You

We are looking for someone who:

• Has previous experience in a Sales Administrator, Customer Service or Commercial Administration role
• Ideally has experience within manufacturing, engineering or a product-based environment
• Has excellent communication and organisational skills
• Can manage multiple priorities in a fast-moving environment
• Is confident using Microsoft Office and business systems such as CRM or ERP platforms
• Takes a proactive and customer-focused approach to their work

Next Steps

Please contact jo.platt@nigelwright,com for further details.