Money Advice Technical Supervisor Caseworker
About the company
Join a charity with a track record of delivering high-quality services from its offices in Peckham and Walworth and at outreach locations across Southwark and South East London. The team help to sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of clients to bring about positive change through research and campaigns.
“Providing free, independent, confidential and impartial advice”
Your tasks
Do you want to use your expertise to support a team making a real difference in South London
We are seeking a Money Advice Technical Supervisor to lead the dedicated debt and money advice services in Southwark.
About the Role In this vital role, you will assist in providing a high-quality money advice service and undertake specialist level money advice casework and supervise a dedicated money advice team.
There is also the opportunity to act as deputy to the Senior Money Advice Caseworker/Supervisor as and when required.
Key areas of responsibility include
- Lead Quality Assurance
- Support the Team
- Manage Complex Cases
- Drive Performance
Requirements
Are you an experienced debt advice specialist ready to step into a leadership role
What we are looking for someone with experience of delivering specialist money or debt advice and the ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time. You will be able to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.
Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.
How to apply
If this sounds like you, then apply today!
Other
The charity is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of *, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.