Sales Representative Supervisor

About the company

At NexusTours, we look for leaders who turn strategy into results and generate real impact on the business.

Your tasks

Your impact in this role You will be a key piece in driving team performance and ensuring that our hotel operations meet established standards. Your leadership will be fundamental to keeping the team focused, motivated, and oriented toward achieving objectives, contributing directly to generating better results and experiences for our customers.

What you will actually do -Lead and supervise the sales team, ensuring the fulfillment of goals and objectives. -Perform daily follow-up on KPI’s and take actions to improve performance. -Keep the team aligned with the company's objectives, processes, and standards. -Provide guidance, tools, and support to the team to achieve their results. -Supervise that hotel operations are carried out according to established protocols. -Identify opportunities for improvement and resolve operational situations in a timely manner. -Motivate and develop the team, promoting a high-performance culture.

How your success is measured -Fulfillment of KPI’s and sales objectives. -Performance and productivity of the team under your charge. -Compliance with operational processes and standards. -Correct execution of operations in hotels.

Requirements

What we are looking for in you -Previous experience supervising sales teams, hospitality desks, or concessions in hotels. -Ability to work with KPI’s, goals, and results. -Ability to coordinate teams and organize operations. -Excellent communication and problem-solving skills. -Availability to work with variable schedules. -Advanced English. -Knowledge of the San José del Cabo tourism market will be desirable.

This role is not for you if -You prefer to work individually and do not enjoy leading, motivating, and developing teams. -You feel uncomfortable working with goals, KPI’s, and results. -You seek a predictable routine and do not feel comfortable managing multiple priorities and operational situations. -You do not have experience in sales, hospitality, tourism, or customer service. -You do not have advanced English or availability to work with variable schedules.

What we offer

-Real development and internal growth -Continuous training -Competitive salary -Performance bonuses -Epic Days (extra rest days) -Payday (day off on your birthday) -Health benefits (Medical Home, etc.) -Life insurance

How to apply

If you are interested in generating real impact, apply or write to me directly.

Other

San José del Cabo Where careers in tourism are built.

NexusTours is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

-Requirements- Minimum education: High school - Bachillerato General 1 year of experience Languages: English Keywords: ventas, cambaceo, sales, demostrador, feriante, viajante, agent, representative, agente, representante, residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan