Product Owner Salesforce M/F
Who are we?
Joining NEXTON means joining a company where the spirit of a consulting firm, the creativity of an agency, and the dynamics of an ESN converge! Thanks to our expertise, we support major accounts and pure players such as SNCF, Orange, and BNP Paribas in their digital evolution and innovation strategies.
Founded in 2011, NEXTON now brings together a team of more than 450 experts specialized in digital, design, agility, product, and development. Together, they create an ecosystem rich in knowledge and diversified skills.
NEXTON is recruiting a Product Owner Salesforce M/F, on a CDI (permanent contract), in Lyon!
Your future working environment:
You are joining a large international group engaged in large-scale digital transformation projects. Within a team dedicated to digital solutions for commerce, you will drive the evolution of a strategic customer portal and the optimization of the CRM ecosystem. Your role? To act as a bridge between business processes and technical teams to provide a fluid, high-performance, and business-oriented Salesforce platform.
Your missions:
As the privileged interface between business and IT, your daily activities revolve around 4 pillars:
- Requirements gathering and scoping: you lead workshops with business units (Sales, Marketing, Supply Chain) to model their processes and translate them into clear specifications ( URS ).
- Product cycle management: you write User Stories, prioritize Salesforce functionalities (standard vs custom), and lead Agile rituals.
- Expertise and data: you ensure the relevance of deployed modules and the quality of customer data within the CRM.
- Validation and adoption: you manage UAT, guarantee the compliance of deliverables, and support change management for users internationally.
We are looking for a hybrid profile, combining business vision and operational mastery of Salesforce.
- Your background: Minimum 4-5 years of experience as a PO or MOA, with a strong specialization in CRM tools.
- Your Salesforce expertise: You master the deployment and integration of modules (Sales/Service Cloud). You have already managed complete lifecycles (from design to run).
- Your English level: Fluent / Bilingual. You operate in a 100% international context.
- Your KPI mindset: You are results-oriented and know how to measure the actual adoption of tools by sales representatives/users.
What will make the difference:
- Your dynamism: Ability to unite stakeholders with varied interests.
- Your pragmatism: You prioritize business efficiency and tool robustness.
Why choose NEXTON?
We offer you benefits and opportunities to enrich your professional and personal experience throughout the year:
- Dynamic communities to support you in your journey.
- Meet Ups to develop your skills.
- Training to reinvent yourself and progress.
- Sporting and festive events to thrive.
- A sustainable mobility package to facilitate your daily life and encourage soft mobility.
- A latest-generation phone to stay connected.
Ready to join us? Let's meet!
NEXTON