Product Migration & Project Manager M/F

Who are we?

Joining NEXTON means joining a company where the spirit of a consulting firm, the creativity of a Factory, and the dynamics of an ESN converge! Thanks to our expertise, we support major accounts and pure players such as SNCF, Orange, and BNP Paribas in their digital evolution and innovation strategies.

Founded in 2011, NEXTON now brings together a team of more than 450 experts specializing in digital, design, agility, product, and development. Together, they create an ecosystem rich in knowledge and diverse skills.

NEXTON is recruiting a Product Migration & Project Manager M/F, on a CDI contract, in Paris!

Your future working environment:

As part of strategic technical and product convergence projects, you will join the Global Product Direction of our client to lead major migration programs for back-end systems and streaming experiences toward shared global platforms. Working at the intersection of Product, Technology, PMO, and Business Units, you will play a key role in ensuring a simple and reliable transition for millions of subscribers.

Your missions:

Within our teams of experts, your missions will be as follows:

• Lead platform migration projects on behalf of the Product team, from the scoping and discovery phase to deployment and post-launch monitoring (hypercare).

• Develop and maintain the global migration roadmap, including scope, milestones, dependencies, decisions, risks, and critical paths.

• Act as the main point of contact between the Global Product team, Global PMO, Tech teams, Business Units, and other project stakeholders.

• Translate technical evolutions into clear impacts for the client, the product, and the company, by identifying affected journeys, features, and operational processes.

• Synchronize Product Managers, Product Architects, Platform Product Managers, and Product Marketing Managers around project progress, dependencies, and upcoming decisions.

• Qualify product-related topics and lead arbitration sessions when technical constraints, customer experience, and business priorities must be balanced.

• Coordinate migration preparation through functional testing, User Acceptance Testing (UAT), operational preparation, pilot populations, cutover plans, rollback scenarios, and go-live criteria.

• Ensure that critical subscriber journeys remain simple, reliable, and consistent throughout the transition.

• Identify and document legitimate local requirements and distinguish them from historical complexity.

• Collaborate with User Research and Product Analytics teams to assess the impact of the migration, validate the target experience, and gather feedback.

• Prepare the migration and customer adoption plan with Product Marketing, Customer Relations, CRM, Marketing, and local operational teams.

• Organize and contribute to project governance.

• Define and monitor migration success indicators (completion rate, service incidents, journey completion, contact rate, customer satisfaction, adoption, conversion, churn).

• Conduct post-migration lessons learned (REX) to inform future deployments.

With higher education (BAC+3/5) in computer science, business school, or equivalent, you have at least three years of experience in management consulting, project/program management, Product Operations, or a similar transformation role.

Your qualities and technical skills are as follows:

• Successful contribution to technological, platform, or data migration programs impacting B2C customer experience.

• Mastery of Product Management environments and the ability to collaborate effectively with Product, Engineering, Architecture, Design, Marketing, and Customer Relations.

• Understanding of technical issues and the ability to translate architectural constraints into issues understandable by the client and the business.

• Experience in project governance, dependency management, risk reduction, testing, cutover preparation, and post-launch monitoring.

• Proficiency in English is essential in an international environment.

Your transversal qualities and skills are as follows:

• Analytical and problem-solving skills: Ability to assimilate complex information, make arbitrations visible, and transform ambiguity into clear decisions.

• Communication and facilitation: Ability to create alignment between different countries, business lines, and hierarchical levels.

• Customer orientation and rigor: A structured and data-driven approach, combined with a strong sense of customer service.

• Autonomy and proactivity: Ability to scope projects, lead committees, and advance topics with full independence.

Why choose NEXTON?

We offer you benefits and opportunities to enrich your professional and personal experience throughout the year:

• Dynamic communities to support you in your journey.
• Meet Ups to develop your skills.
• Training to reinvent yourself and progress.
• Sporting and festive events to thrive.
• A sustainable mobility package to facilitate your daily life and encourage soft mobility.
• A latest-generation phone to stay connected.

Ready to join us? Let's meet!

NEXTON