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Lead Test Atlassian / ServiceNow M/F

NextonParisJob.bopublished 07/24/2026
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Machine translation — original language: French.Show original

Who are we?

Joining NEXTON means joining a company where the spirit of a consulting firm, the creativity of a Factory, and the dynamics of an ESN converge! Thanks to our expertise, we support major accounts and pure players such as SNCF, Orange, and BNP Paribas in their digital evolution and innovation strategies.

Founded in 2011, NEXTON now brings together a team of more than 450 experts specialized in digital, design, agility, product, and development. Together, they create an ecosystem rich in knowledge and diverse skills.

NEXTON is recruiting a Lead Test Atlassian / ServiceNow M/F on a CDI basis in Paris!

Your future working environment:

As part of the optimization and securing of the collaborative and service management platforms of a major player in finance, you will play a key role. You will be responsible for the qualification strategy, automation, and management of test campaigns on Atlassian environments (Jira, Confluence) interconnected with ServiceNow, positioning yourself as a guarantor of quality for the delivery and production teams.

Your missions:

Within our teams of experts, you will be in charge of:

  • Leading the detailed analysis of functional and technical requirements to define test strategies adapted to Jira workflows and ServiceNow ITIL modules.
  • Providing your sharp technical expertise regarding test and automation tools integrated into the Atlassian and ServiceNow ecosystem.
  • Supporting test teams and developers both within the framework of MCO (Maintenance in Operational Condition) of the platforms and the Build of new features.
  • Actively participating in the Design, creation, execution, and run of test plans (functional, regression, end-to-end integration).
  • Following the test roadmaps of the different streams and coordinating the qualification effort between the Atlassian and ServiceNow teams.
  • Identifying and studying technical innovations, test plugins (e.g., Xray), and automation capabilities (ATF - Automated Testing Framework on ServiceNow) in collaboration with Product Owners and architects.
  • Actively contributing to the team's life by sharing QA best practices, test methodologies, and feedback from experience.
  • Leading work with stakeholders to define the impacts on incident, change, and request management processes carried by the applications, while ensuring consistency with the global strategy.
  • Defining the project's QA roadmap by framing test projects in terms of governance, environments, key milestones, tooling, and resources.
  • Conducting the production of deliverables (test strategies, campaign reports, quality indicators) in compliance with established methodological standards (ISTQB).
  • Leading the implementation of automated tests while proactively treating detected anomalies and escalating major regression risks if necessary.
  • Defining and continuously monitoring test coverage and bug density indicators to evaluate the maturity and quality of versions before their deployment.
  • Ensuring efficient communication within the project governance and with IT Management and platform managers.

With higher education (BAC+3/5) in computer science or equivalent, you possess significant experience (5 years and more) as a QA Engineer or Test Lead, with a confirmed specialization in Atlassian and ServiceNow tools.

Your qualities and technical skills are as follows:

  • In-depth mastery of the Atlassian ecosystem: Jira Software, Jira Service Management, Confluence, and indispensable mastery of an integrated test management tool (type Xray or Zephyr).
  • Solid knowledge of ServiceNow: Understanding of the platform, ITSM/ITIL modules, and the native automation tool ATF (Automated Testing Framework).
  • Automation and tooling: Proven skills in implementing automated tests and scripts (REST API, Jira-ServiceNow integrations, JQL queries).
  • Familiarity with CI/CD pipelines: Understanding the integration of automated tests into continuous deployment cycles.
  • Knowledge of market standards: Mastery of ISTQB concepts and anomaly management methodologies.

Your transversal qualities and skills are as follows:

  • Analytical and problem-solving skills: Ability to map complex inter-application flows, quickly isolate anomalies, and propose effective remediation paths.
  • Communication and Leadership: Ability to lead a team of testers, to popularize quality risks to business or management interlocutors, including English proficiency.
  • Teamwork: Ability to collaborate closely within multidisciplinary teams (PO, Developers, Tool Administrators) and to establish yourself as the QA reference.
  • Autonomy and proactivity: Ability to take initiatives, define test methodologies ex-nihilo, and be a source of proposals to improve delivery.
  • Technical curiosity: Pronounced interest in the latest trends in test engineering, advanced automation, and the evolutions of Atlassian and ServiceNow publishers.

Why choose NEXTON?

We offer you advantages and opportunities to enrich your professional and personal experience throughout the year:

  • Dynamic communities to support you in your journey.
  • Meet Ups to develop your skills.
  • Training to reinvent yourself and progress.
  • Sporting and festive events to thrive.
  • A sustainable mobility package to facilitate your daily life and encourage soft mobility.
  • A latest-generation phone to stay connected.

Ready to join us? Let's meet!

NEXTON