Salesforce Solutions Expert M/F

Who are we?

Joining NEXTON means joining a company where the spirit of a consulting firm, the creativity of a Factory, and the dynamics of an ESN converge! Thanks to our expertise, we support major accounts and pure players such as SNCF, Orange, and BNP Paribas in their digital evolution and innovation strategies.

Founded in 2011, NEXTON now brings together a team of more than 450 experts specialized in digital, design, agility, product, and development. Together, they create an ecosystem rich in knowledge and diversified skills.

NEXTON is recruiting a Salesforce Solutions Expert M/F, on a CDI (permanent contract), in Aubervilliers!

Your future work environment:

Within the Digital/Customer & Sales Solution team based in Aubervilliers at our client's headquarters, you will act as a true "technical and functional guarantor" for the Salesforce ecosystem. You will join a multidisciplinary, dynamic, and supportive team, operating as a Center of Excellence. The work organization is based on a hybrid rhythm (3 days per week on-site).

Your missions:

Your missions will be as follows:

• Consulting & Recommendations: Guide and evaluate architecture and design choices (standard objects, features to activate, technical debt management). Understand business processes to recommend the right CRM modules.

• Monitoring: Define and track platform health indicators for the different Business Units (adoption, technical limits, security, data quality).

• Innovation & PoC: Ensure active technological monitoring of the Salesforce ecosystem (AI, Einstein, Data Cloud, releases). Build and configure Proof of Concepts (PoC) to demonstrate the potential of tools before any large-scale deployment.

• BU Support & Integrator Challenge: Be the preferred technical/functional point of contact for BUs to unblock complex situations, ensure compliance with best practices, and promote the capitalization of experiences between instances. Audit and challenge the technical specifications and architectures proposed by external service providers.

• Governance & Documentation: Translate recommendations into best practice guides and design clear, operational, and educational step-by-step documentation for local administrators and users.

With higher education (BAC+3/5) in computer science or equivalent, you have proven mastery of Salesforce administration and its ecosystem.

Your qualities and technical skills are as follows:

• Advanced mastery of the Salesforce platform, its data architecture, its licensing model, and its security/access mechanisms.

• Ability to configure complex environments and to audit integrator architectures/specifications.

• Strong appetite for technological innovation and understanding of the challenges of AI integrated into CRMs (Einstein, Data Cloud, etc.).

• Professional English is indispensable for communicating fluently internationally.

Your transversal qualities and skills are as follows:

• Analytical spirit and critical thinking: Ability to challenge integrators and BUs without dogmatism, knowing how to reconcile group standards with local operational constraints, while keeping in mind that Salesforce integrates into a global IS.

• Communication and simplification: Ability to adapt your speech according to the interlocutor (simplifying for a business director or exchanging technically with an architect).

• Teamwork and posture: Curious, an explorer at heart, autonomous and proactive, you like to understand "under the hood" and provide concrete solutions in a collaborative manner.

Why choose NEXTON?

We offer you benefits and opportunities to enrich your professional and personal experience throughout the year:

• Dynamic communities to support you in your journey.
• Meet Ups to develop your skills.
• Training to reinvent yourself and progress.
• Sporting and festive events to thrive.
• A sustainable mobility package to facilitate your daily life and encourage soft mobility.
• A latest-generation phone to stay connected.

Ready to join us? Let's meet!

NEXTON

NEXTON