CUSTOMER RELATIONS OFFICER (M/F)

We are recruiting, for our client, which is a French subsidiary of an international leader in transport and logistics, specializing in chartering and the organization of national and international freight. Your missions: Reception and processing of client emails/calls within deadlines and procedures Triggering solution searches with agencies Processing complaints, providing information and client advice Alerting on recurring malfunctions Reporting relevant information to management Occasional management of a client portfolio

Beginner to experienced accepted Customer satisfaction oriented Professional English Transport-logistics-supply chain sector Immediate availability