Sales Support Executive (IT industry)
Monthly Salary: UP to $2500 (Negotiable) Working Address: Ubi Working Hours: Monday to Friday. 9AM - 6PM. Responsibilities and Duties Sales Administration & Quotation Support Prepare sales quotations based on information provided by Sales Managers and Presales.
Ensure all quotations are accurate, complete and comply with company pricing policies.
Generate quotation reference numbers and maintain quotation records.
Coordinate quotation revisions and version control.
Follow up internally for quotation approvals where applicable.
Assist in preparing renewal quotations for maintenance contracts and software
subscriptions.
Support tender and proposal documentation when required
CRM Administration Create and maintain customer records in the CRM system.
Ensure CRM data is complete, accurate and up to date.
Remove duplicate records and maintain data quality.
Update account ownership and sales activities as instructed by the Sales Team.
Generate CRM reports for management when required
Sales Coordination Coordinate communication between Sales Managers, Presales, Vendors and Distributors.
Track quotation status and assist in following up pending quotations.
Monitor quotation validity and remind Sales Managers of expiring quotations.
Assist in coordinating customer meetings where required.
Maintain customer documentation and sales files.
Vendor & Distributor Coordination Request pricing from vendors and distributors.
Obtain special pricing approvals.
Request product availability and lead times.
Coordinate product registration where applicable.
Maintain vendor price lists and distributor contact information
Marketing & Event Support Coordinate company marketing events, seminars, webinars and workshops.
Assist in event registration and attendee management.
Coordinate venue bookings and logistics.
Prepare marketing materials and event kits
Liaise with vendors for event sponsorship.
Assist in post-event follow-up activities.
Maintain event attendance records in the CRM
Documentation & Record Management Maintain quotation archives.
Maintain customer correspondence records.
Ensure proper document version control.
Support ISO or internal documentation requirements where applicable.
Reporting & Administration Prepare weekly quotation reports.
Prepare CRM activity reports.
Assist in generating sales pipeline reports.
Track quotation conversion statistics.
Support monthly management reporting
General Commercial Support Support Sales Managers and Presales with administrative tasks.
Assist in onboarding new vendors and distributors.
Coordinate sample requests and demonstration equipment.
Perform other duties assigned by the Commercial Manager
Qualification and Requirements Diploma or Degree in Business Administration, Marketing, Sales or IT
Basic understanding of the IT, networking, cybersecurity, or technology industry would be an advantage.
1–3 years of experience in sales support or sales administration
Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook)
Experience in using CRM systems is preferred
Strong attention to detail and a high level of accuracy
Able to manage multiple quotations, requests and deadlines simultaneously.
Proactive and responsive in supporting Sales Managers and Presales teams.
Able to coordinate effectively with customers, vendors, distributors and internal departments
Experience preparing quotations and coordinating vendor or distributor pricing.
Experience maintaining CRM data and generating basic sales reports
Ability to work in a fast-paced environment and support multiple Sales Managers and Presales Consultants.
Benefits 14 days AL
Medical benefits (including dental and hospitalisation)
Performance Bonus
Nextbeat Singapore Pte.Ltd. EA License Number: 22C1267 EA Personnel: R22110252