Business Analyst – Digital Transformation & Solutions | Resume Booster

Your tasks

• Engage stakeholders to understand business objectives, operational challenges and policy requirements, and translate them into clear business and functional requirements.
• Develop user stories, process flows, functional specifications and acceptance criteria to guide solution development.
• Analyse existing business processes to identify opportunities for optimisation, standardisation and automation.
• Collaborate with Product Managers, solution architects and technical teams to evaluate business needs and develop practical, scalable solutions.
• Support Agile delivery by refining product backlogs, clarifying requirements and resolving business-related issues throughout the software development lifecycle.
• Develop test scenarios and test cases, and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) to validate solution functionality.
• Support defect investigation, resolution and verification to ensure delivered solutions meet agreed business requirements.
• Coordinate implementation readiness, stakeholder communications, training and user adoption activities.
• Monitor post-implementation performance and user feedback, identify enhancement opportunities and support continuous improvement initiatives.
• Prepare project updates, highlight risks and issues, and document lessons learnt to improve delivery effectiveness.

Requirements

• Bachelor's Degree in Business, Information Systems, Computer Science, Engineering or a related discipline.
• 3–5 years of relevant experience in business analysis, digital transformation, product delivery or system implementation.
• Experience in software development projects, requirements management and translating business needs into functional specifications.
• Familiarity with Agile methodologies, product development practices and backlog management.
• Experience in SIT, UAT and coordinating system implementation activities.
• Strong analytical, problem-solving and process improvement skills.
• Excellent stakeholder management, facilitation, written and verbal communication skills.
• Ability to manage multiple priorities, work collaboratively with business and technical teams, and maintain strong attention to detail.
• Experience in government projects or large-scale enterprise system implementations will be advantageous.
• Relevant certifications in Business Analysis, Agile, Scrum, Product Management or Process Improvement will be an added advantage.

Other

Nexbridge Recruitment Pte Ltd EA License No: 26C3616 EA Personnel: Ching Ning Xin Registration No: R22108651