Social Media Marketing Manager

About the company

Volunteer Social Media Manager & Graphic Designer Company Description

NexaHope is a community-focused organisation dedicated to connecting people, knowledge, skills, creativity, and technology to build stronger communities.

Our work is organised across interconnected initiatives, including NexaAcademy (professional education and skills development), NexaVoice (media, communication, and advocacy), NexaExplorers (children’s leadership and entrepreneurship), NexaPress (publishing and knowledge), and NexaStudio (digital solutions and technology).

Through these initiatives, NexaHope seeks to empower individuals to learn, lead, create, and innovate, while expanding access to meaningful educational, professional, and social-impact opportunities.

Your tasks

We are seeking a creative, organised, and digitally skilled Volunteer Social Media Manager & Graphic Designer to help strengthen NexaHope and NexaAcademy’s digital presence.

The successful candidate will be responsible for planning, creating, publishing, and managing engaging digital content that communicates our programmes, courses, opportunities, events, partnerships, and social-impact initiatives to relevant audiences.

The role combines social media management, content development, graphic design, digital storytelling, audience engagement, and basic performance analysis.

Key Responsibilities Social Media Management & Content Strategy

• Develop and maintain social media content calendars aligned with organisational goals and programme priorities.
• Plan, schedule, publish, and manage content across NexaHope and NexaAcademy’s active social media platforms.
• Develop platform-appropriate content for channels such as Instagram, Facebook, LinkedIn, X, and other relevant platforms.
• Support the development and execution of social media campaigns for courses, programmes, events, partnerships, recruitment opportunities, and advocacy initiatives.
• Monitor social media channels and support timely audience engagement and community interaction.
• Identify relevant content opportunities, trends, and formats that can improve audience reach and engagement.

Graphic Design & Digital Content

• Create visually engaging and brand-aligned graphics for social media posts, campaigns, announcements, events, courses, and other promotional materials.
• Use Canva or comparable design tools to produce high-quality digital content.
• Maintain consistency in visual identity, messaging, typography, and overall brand presentation.
• Adapt designs and content for different social media formats and audiences.
• Contribute creative ideas for campaigns, visual storytelling, and digital communication.

Content Writing & Storytelling

• Write clear, engaging, and audience-appropriate captions and social media copy.
• Translate organisational programmes, educational initiatives, and impact stories into compelling digital content.
• Support digital storytelling that communicates NexaHope’s mission, values, activities, and impact.
• Tailor content and messaging to different audiences and platforms.

Analytics & Performance

• Monitor basic social media performance metrics, including reach, impressions, engagement, audience growth, and content performance.
• Identify patterns and insights from social media analytics.
• Provide basic reports or recommendations to improve future content and campaigns.
• Experiment with content formats and approaches based on audience response and performance data.

Collaboration

• Work with team members and programme leads to gather information and develop content for relevant initiatives.
• Support digital communication around programme launches, events, partnerships, recruitment, and organisational announcements.
• Communicate proactively with the team regarding content requirements, deadlines, and campaign priorities.
• Work remotely while maintaining reliability, responsiveness, and professional communication.

Requirements

Qualifications & SkillsRequired

• Practical experience in social media management, content creation, or digital communications.
• Strong graphic design skills, particularly using Canva or comparable design tools.
• Ability to develop engaging social media content and write effective captions.
• Good understanding of social media platforms, audience engagement, and platform-specific content practices.
• Strong written and verbal communication skills.
• Good organisational and time-management skills.
• Strong attention to detail and consistency in visual and written communication.
• Ability to work independently in a remote environment and meet agreed deadlines.
• A portfolio or examples of previous social media, graphic design, or content work.

Advantageous

• Experience with social media analytics and performance reporting.
• Experience developing content calendars and social media campaigns.
• Knowledge of digital marketing and social media optimisation (SMO).
• Experience with platforms such as Instagram, Facebook, LinkedIn, X, TikTok, or similar.
• Experience working with an education, nonprofit, social-impact, community, advocacy, or mission-driven organisation.
• Understanding of digital storytelling and communicating social impact.
• Familiarity with email marketing, websites, or other digital communication channels.
• Background in marketing, communications, digital media, education, or a related field; however, equivalent practical experience is welcome.

What We Are Looking For Beyond technical skills, we are looking for someone who is:

• Creative — able to turn ideas and information into compelling visual and digital content.
• Strategic — able to understand why content is being created, who it is for, and what it should achieve.
• Proactive — willing to contribute ideas rather than simply wait for instructions.
• Reliable — able to manage responsibilities and meet agreed deadlines.
• Adaptable — comfortable working across different programmes, audiences, and content formats.
• Impact-oriented — interested in using communication and digital media to support education and social impact.
• Collaborative — able to work effectively with a remote team and communicate clearly.

What we offer

This role offers an opportunity to contribute to the development of an emerging education and social-impact organisation while building practical experience in social media management, graphic design, digital marketing, content strategy, and impact communication.

How to apply

Interested candidates should submit

1. CV or professional profile
2. Brief introduction explaining your interest in the role
3. Portfolio or relevant examples of previous work — particularly social media content, graphics, campaigns, or digital storytelling

Applications should be sent to: nexa.academy.program@gmail.com

*Email Subject: Social Media Manager & Graphic Designer** <

Other

This is a remote volunteer role with a modest stipend and is suited to someone who can work independently, bring creative ideas to the table, maintain consistent communication, and meet agreed deadlines.

Engagement Details · Role: Volunteer Social Media Manager & Graphic Designer · Work Arrangement: Remote *Engagement Type: Volunteer role with a modest stipend Platforms:** NexaHope and NexaAcademy’s current social media platforms