Assistant Restaurant & Bar Manager
The Assistant Restaurant & Bar Manager shall assist in planning, organizing and giving direction of the overall F&B operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Restaurant & Bar Manager is responsible for its profitability, revenue generation and creating WOW experiences.
Outlet Operation
- Conduct departmental daily briefings to ensure that all pertinent information is well received by the team
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
- Handle guests’ complaints and comments tactfully and efficiently
- Handle all administration work pertaining to cashier/bar operations requirement and company’s policies
- Maintain department communication logbook and updated notice board
- Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
- Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
- Ensure that LQA Standards, health, safety and security procedures are in place in the outlet
- Attend all briefings, meetings and trainings as assigned by management
- Perform proper handover and communication to the next shift
- Assist other food & beverage outlets with their operations during peak times or when required