Customer Service & Sales Support
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Machine translation — original language: Thai.Show original
- Take care of customers to ensure they receive good service according to the institute's standards
- Provide basic information to customers both offline and online
- Coordinate between customers, the sales team, and relevant departments
- Assist in coordinating with the sales team
- Follow up on sales leads and help call customers
- Update the CRM customer management system
- Coordinate with Native Speakers and various departments to achieve goals
- Other duties as assigned by the team leader
Job Highlights
- Free English language learning throughout employment
- Opportunity to use English with Native Speakers in work every day
- Work 5 days per week, with 2 consecutive days off
- Health insurance, Social Security
- 15 traditional holidays
We only consider candidates with at least 1 year of direct experience in CS or Sales Support
Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field At least 1 year of experience in Customer Services or Sales Support Able to communicate in English at a moderate level Able to work on Saturdays and Sundays, work 5 days per week with 2 consecutive days off Detail-oriented, able to solve immediate problems well Positive attitude, enjoys teamwork Able to work under pressure Excellent communication skills Able to multitask