Customer Service / Sales Support Employee (m/f/d) (Merchant - Wholesale and Foreign Trade Management (Foreign Trade))
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Machine translation — original language: German.Show original
Do you maintain an overview even with multiple customer inquiries and delivery dates and feel at home at the interface between customers, sales, and Supply Chain? Then a varied position in the area of Customer Service and Sales Support awaits you here.
As a Customer Service / Sales Support Employee (m/f/d), you will undertake the following tasks with us:
- You record and process customer orders as well as forecasts.
- You support the sales and Key Account departments with customer-related topics.
- You support sales and delivery planning.
- You coordinate delivery dates and ensure timely delivery to customers.
- You process delivery releases, inventory inquiries, and daily customer correspondence.
- You react quickly to supply bottlenecks or production shutdowns.
- You support customer-related projects and process adjustments.
Your qualifications:
- A completed commercial vocational training or a comparable qualification
- Experience in the field of Customer Service, sales back office, or Supply Chain
- Good organizational skills and a structured way of working
- Strong communication skills as well as enjoyment in collaborating with customers and internal departments
- Confident handling of MS Office and ideally experience with ERP systems
- Good English skills in speaking and writing
Our offer for you:
- A coordinative role with close customer contact
- Collaboration in a collegial team
- Modern work structures and attractive framework conditions