Customer Service and Administrative Agent (M/F) with English

Functions

• Management of claim files.
• Handling inquiry calls from merchants.
• Administrative tasks
• Application of each brand's regulations in the resolution of incidents
• Managing different tasks depending on the team's organization

Conditions

• Salary: €17,652.68 gross/annual for full-time.
• Schedule: Monday to Friday from 9:00 to 18:00
• Contract type: 3-month temporary
• Modality: hybrid (60% teleworking)
• Location: Cornellá de Llobregat

Your profile

• Experience in banking dispute management
• Advanced level in Office suite (Excel)
• Preparation of reports
• Advanced English
• Advanced/native Catalan

Grupo Diusframi actively promotes equal opportunities between men and women. Possession of a disability certificate will be positively valued.