Call Center Agent - Telephone Support

Objective: To provide assistance to customers communicating with our Contact Center, offering timely, reliable, and efficient service, oriented towards guaranteeing an excellent customer experience and satisfaction.

Indispensable requirements:

1. Completed High School Education.
2. Availability to work in person in Zapote in rotating shifts.
3. Meet at least one of the following requirements:

• Minimum of 6 months of experience in Call Center.
• Intermediate Technician in Executive for Service Centers (CTP) or Commercial and Customer Service Executive.
• Specialized English Title for Customer Service in Service Centers (INA).
• Customer Service Executive Title (INA).

The information provided will be used by NETCOM for matters strictly related to the different stages of our attraction and selection process in accordance with the Law on the Protection of Persons regarding the Processing of their Personal Data, Law No. 8968.

Requirements

• Minimum education: Technical/Professional Education
• 1 year of experience
• Languages: English
• Age: From 18 years onwards
• Knowledge: Time management, Negotiation, Conflict resolution, Problem solving, Microsoft office, Microsoft outlook, Customer service, Initiative, Customer care

Keywords:

demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico, care