Operations Associate
About the company
NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.
Your tasks
NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.
- Execute daily operational workflows and back-office tasks
- Maintain accurate data in CRMs, spreadsheets, and internal systems
- Coordinate with internal teams and vendors to resolve issues
- Document processes and keep SOPs up to date
- Prepare basic reports and track operational metrics
- Support special projects as the business grows
Requirements
- 1+ year of experience in operations, administration, or a similar role
- Strong attention to detail and organization
- Proficiency in Excel or Google Sheets
- Good written and spoken English
- Comfortable learning new tools quickly
- Availability to work U.S. business hours
- Based in Mexico, with a reliable home office setup and stable internet connection
Nice to Have
- Experience with CRM tools or automation tools such as Zapier
- Experience in a startup or fast-paced environment
- Fluency in Spanish
What we offer
- We offer health insurance for contractors
- Holiday Extra Pay
- The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
- This is a 100% home-based position
- We prioritize the mental health of our team members and offer mental health days to support their well-being.
- In addition to the base salary, performance-based incentives are provided.
- There is an annual review and appraisal process in place.
- There are ample opportunities for professional growth and advancement within the company.