Job Description & Requirements
Roles & Responsibilities
- Coordinate customer service schedules and repair arrangements with internal teams.
- Assist in coordinating technicians' work schedules and daily operations to ensure smooth service delivery.
- Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard
- Coordinate procurement activities including supplier communication, quotation comparison, purchase orders issuance etc.
- Customer service orientated, order fulfilment to customer, include pre-sales, post sales follow-up promptly.
- Maintain daily cash flow records and assist with basic financial documentation.
- Perform administrative and other ad-hoc tasks assigned.
- Ability to multitask and prioritize all administrative paperwork
- Support Accounts Receivables (AR) by preparing invoices, credit notes, proforma invoices, billing summaries and following up on customers' payments
- Manage and respond to company emails, WhatsApp messages and phone calls, communicating with customers, suppliers and internal teams.
- Provide daily administrative and operational support including document management, data updates and office coordination.
- Passionate, self-motivated with service-oriented attitude.
Requirements
- Fresh Diploma holders or ITE graduates are welcome to apply
- Proactive, independently with good communication skills.
- Self-motivated, result and customer-oriented.
- ** 5-day work
