Sales & Marketing Operations Officer
CRM, Commercial Support & Events NEODENT S.A., a Greek manufacturing and trading company of dental and medical technology equipment with activities in Greece and abroad, is seeking a dynamic, organized, and creative individual to support its commercial team. The position combines commercial support, CRM, Marketing, event organization, and tender support. We are looking for a person who is comfortable with communication, has a high sense of responsibility, and a genuine willingness to take initiative and follow through on every task until completion. Main Responsibilities
Commercial Support Creation and sending of commercial offers in collaboration with the Sales Director. Management of orders received via email and other corporate channels. Systematic follow-up of pending offers and orders until their completion. Daily administrative and organizational support for the sales team. Communication with customers and collaboration with the company's relevant departments. CRM and Commercial Reporting Entry and continuous updating of customer data in the CRM. Monitoring of commercial activities and the sales team's actions. Checking the completeness and quality of the entered data. Creation of commercial reports, statistics, and presentations. Identification of pending items and active follow-up until their closure. Marketing and Corporate Communication Management and updating of the corporate website. Creation and sending of newsletters and commercial communications. Support for the company's presence on Social Media. Coordination with external partners and Marketing agencies. Creation and management of printed and digital promotional material. A pivotal role in the organization of exhibitions, conferences, training, and corporate events. Public and Private Tenders Administrative support for the company's participation in tenders for consumables and equipment. Collection, verification, and organization of the required documentation. Coordination with the involved departments for the timely and complete submission of files. Quality Management System Adherence to the company's approved ISO procedures. Ensuring the accuracy and completeness of CRM data. Participation in internal audits and continuous improvement actions. Required Qualifications: University/Technical degree in Business Administration, Marketing, Finance, or a related field. Very good knowledge of the English language. Very good use of MS Office, especially Excel, Word, and PowerPoint. Comfort in using digital applications and information systems. Very good oral and written communication. Ability to manage multiple different tasks and strict deadlines. Attention to detail, consistency, and organizational skills. The Profile We Are Looking For We want a person who: Takes initiative and does not constantly wait for instructions. Follows up on every task until it is completed correctly and on time. Communicates with ease and professionalism with customers and partners. Benefits: The company offers Monthly gross salary of 1,300€. Stable full-time employment, morning shift (08:00 am to 04:00 pm). Real possibility of salary and hierarchical advancement, depending on performance, taking on responsibilities, and overall contribution. A modern, organized, and dynamic professional environment. Training on the company's systems, products, and procedures. Participation in significant commercial projects, exhibitions, and collaborations with international houses.