IT Intern
Must-have:Security
Your tasks
The IT Intern will support the IT Team in managing IT assets and providing basic technical assistance to end-users. The role involves maintaining accurate asset records, assisting with equipment deployment, troubleshooting basic IT issues, and ensuring the efficient delivery of IT services.
- Asset Inventory Management
- Maintain accurate IT asset records and assist with inventory audits.
- Document asset assignments, returns, replacements, and retirements.
- IT Deployment and Technical Support
- Assist in the setup, deployment, replacement, and retrieval of IT equipment.
- Troubleshoot basic hardware, software, connectivity, and peripheral issues.
- Escalate unresolved technical issues to the appropriate IT personnel.
- Documentation and Reporting
- Maintain asset records, support request logs, and IT documentation.
- Assist in preparing inventory reports and tracking IT support activities.
- Compliance and Policies
- Follow IT asset management, security, and equipment handling policies.
- Help ensure the proper use and safekeeping of IT assets.
- Collaboration and End-User Assistance
- Coordinate with IT team members to address asset and technical support needs.
- Provide basic guidance to end-users on IT equipment setup and usage.
Requirements
- Education: Currently pursuing a Bachelor's degree in Information Technology, Computer Science, or a related field.
- Related Work Experience: No prior work experience required. Relevant internships or exposure to IT support, troubleshooting, or inventory management is an advantage.
- Knowledge: Basic understanding of computer hardware, software, operating systems, and peripherals.
- Technical Skills: Familiarity with basic troubleshooting, computer setup, and software installation is an advantage.
- Asset Management: Basic knowledge of inventory tracking and IT asset management principles is a plus.