Technical Service Manager - Pumps

Key Responsibilities Lead after-sales service, warranty, technical support and field service activities. Manage and coordinate Service Engineers, external service partners and customer service requests. Oversee on-site inspections, troubleshooting, repair/replacement and warranty resolution. Work closely with Sales and Application teams to ensure smooth product delivery and customer satisfaction. Manage service KPIs, resources, tools and continuous improvement initiatives. Drive service revenue and...

Bachelor’s degree in Mechanical, Electrical or Metallurgical Engineering. 5+ years of experience in Service Engineering, Product Engineering or Technical Service, preferably in pumps, valves or related industrial equipment. Strong technical knowledge of pumps, valves and basic engineering principles; good understanding of the local/regional pump market. Proven experience in team leadership and after-sales/service management. Good English communication skills and...