CRM Senior Specialist (Retail)
Senior
Your tasks
- Client Strategy & Performance
- Partner with cross functional teams to shape and execute the Vietnam CRM strategy, with a focus on growing the client base and deepening client engagement and loyalty.
- Develop a client engagement model, leveraging data-driven insights to deliver tailored content via the most effective channels at pivotal moments.
- Lead innovative CRM initiatives, such...
- Minimum 5 years’ experience in CRM role
- Understanding of retail, ideally premium retail sector
- Experience working in a fast paced, dynamic and cross-functional environment
- Demonstrated ability to collaborate across functions, influence stakeholders, and drive alignment on key business priorities.
- Strong analytical and problem-solving capabilities, with high attention to detail and a client-first approach.
- Excellent communication, presentation, and stakeholder management...