Lead Customer Service Engineer (FDI company)
Lead
Technical Service & Customer Support Perform calibration, repair, and technical support for Anritsu products and solutions. Carry out equipment diagnostics, troubleshooting, and repair activities at the ACVN service laboratory. Serve as the primary technical contact for complex customer issues and escalations. Collaborate with regional service teams to resolve advanced technical cases.
On-Site Calibration & Field Service Plan and perform on-site...
- Bachelor’s degree in engineering, Telecommunications, Electronics, or a related field
- 5+ years of experience in technical service, field service engineering, or technical support.
- Strong troubleshooting, diagnostic, and root-cause analysis skills.
- Basic understanding of RF, wireless communications, test and measurement solutions, or related technologies
- Strong communication, presentation, and negotiation skills
- Customer-oriented mindset with...