[Home-based] Failure Analysis Engineer/ Customer Quality Engineer / CQE
Navigos Search's ClientQuang Chau Industrial Zone, Nenh Ward, Bac Ninh Province, Vietnam KCN Quang Châu, Phường Nếnh, Tỉnh Bắc Ninh, Việt Nam, Dong Van III Supporting Industrial Park, Dong Van, Duy Tien district, Ninh binh province.
Kcn Đồng Văn III, Phường Duy Tiên, Tỉnh Ninh Bìnhvietnamworkspublished 10/27/2026
Your tasks
1.Quickly respond to client inquiries and maintain positive client quality practices.
2.Follow up on client quality issues promptly.
3.Visit client factories to understand key quality stakeholders and decision-makers involved in quality incidents.
4.Seize opportunities presented by quality issues to drive positive decisions within the client organization.
5.Be familiar with client internal processes and decision-makers, and secure orders through...
Requirements
1.Bachelor's degree or above;
- At least 3 years of customer service-related work experience, experience in high-speed connectors or high-speed cables is preferred;
- Familiar with ISO9001/14001 and TS16949 system knowledge;
- Strong problem-solving and interpersonal communication skills;
- Excellent execution and stress resistance;
- Fluent in both Chinese and Vietnamese, English proficiency is preferred.