PROGRAM ASSISTANT

You will serve as a Program Assistant in the Fleet Services Branch, Advancement Execution & Support Division, Navy Advancement Center of NETPDC.

Major duties

• You will respond to telephone, email, and fax inquiries on Navy-wide advancement exam ordering and correction of exam discrepancies.
• You will independently determines the types and sources of program information required for reports, data gathering techniques, and the nature and extent of deviations from established requirements.
• You will prepare, proofread, file, interpret, collect, photocopy, and distribute incoming and outgoing exam-related materials, including naval messages, official letters, and email.
• You will review and evaluate examination results from advancement candidates to ensure completeness and accuracy.
• You will read and interpret technical computer reports and interpret information from NEAS and DLA computer reports to determine whether the computer system properly and effectively corrected a discrepancy.
• You will process advancement and armed forces classification test answer sheets by verifying batch counts, maintaining log books, assessing errors, researching error causes and reprocessing exams into NEAS.
• You will receive and handle orders of Navy-Wide Enlisted Advancement Examinations for five cycles annually.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Administering a web-based data management program; 2) Researching, correcting and maintaining records in a records management system (such as Navy Enlisted Advancement System(NEAS)); 3) Responding to email and call-center inquiries; 4) Utilizing computer software programs to prepare, format, and proofread correspondence, forms, and reports; and 5) Working within high volume mail-center and/or scan-center sorting, logging, and routing correspondence, and scanning, indexing, and verifying documents for quality and accuracy to meet established production and accuracy standards. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.