Car Park Assistant

Summary

We're looking for a Car Park Assistant to join us at Erddig. This role is all about giving everyone a warm and well-informed welcome as they arrive in a busy National Trust car park. The Car Park Assistant is there to make sure that people who might never have visited before can understand the layout of the place, and all that it has to offer them. From that first moment of a friendly greeting to the helpful sharing of practical information, you’ll be helping to give everyone an enjoyable and memorable day out.

Salary: £12.75 per hour

Contract Duration: Fixed term until 30th April 2027

Working Pattern: This is a zero-hour contract, meaning we?can’t?guarantee a set number of hours each week. ?While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs.?We’ll?try to give as much notice as possible.?You’ll typically work 3-hour shifts, anytime between 10am and 2pm. You’ll need to be available to work weekends and during school holidays.

For this role, you’ll need to complete our online assessment instead of using a CV or online application form. This will help us understand more about your strengths and give you more information on the role.

Mae?cyfieithiad?Cymraeg yr?hysbyseb?hon?ar?gael?yn?yr?atodiadau.

What it's like to work here

Reporting to the Property Operations Manager, you’ll be joining a friendly and experienced team committed to giving the warmest of visitor welcomes. Erddig is a Grade 1 listed Mansion built in 1684, located just 2 miles south of Wrexham and welcomes about 180,000 visitors each year. The property consists of formal gardens, 1200 acre estate, outbuildings and residential properties. There is always something to keep everyone busy.

We're proud of the role the Welsh language plays in the places and communities we care for across Wales. Whether you're a fluent Welsh speaker, a learner, or completely new to the language, we'll support you to develop the skills and confidence needed for your role and to engage with Welsh language and culture as part of working at the National Trust.

What you'll be doing

You’ll be working outside, meeting and greeting people as the arrive, and helping to show them where to park. You may need to sell parking tickets. You'll help to keep the car park and surrounding area neat and tidy, and you’ll be friendly and helpful to everyone you come across. As this is an outdoors role, you'll need to be comfortable working in all weather conditions.

You’ll be responsible for answering all manner of questions and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects, and promoting our cause.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We’d love to hear from you if you’re:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.