Senior Presales Engineer – POS Solutions
Must-have:CloudBackendQA/TestFinTechHealthTechSeniorLead
- Strategic Presales & Sales Cycle Leadership: Partner closely with executive sales teams to drive high-value enterprise opportunities across POS hardware and our diverse SaaS portfolio (ECR, ERP, Education, and Medical solutions). Lead technical discovery sessions, architect tailored solution strategies, and deliver compelling executive-level presentations and Proof-of-Concept (PoC) engagements.
- Comprehensive Product Ecosystem Mastery: Maintain deep technical mastery across our entire product spectrum—spanning POS terminals, ECR software, ERP systems, and industry-specific Education and Healthcare platforms. Demonstrate integrated workflows, multi-system connectivity, data synchronization, and end-to-end operational benefits to prospective clients.
- Solution Design, Architecture & Proposal Management: Translate complex business challenges into comprehensive technical proposals, RFPs, and solution blueprints. Design robust integration approaches for APIs, third-party software, payment gateways, and enterprise backends, ensuring complete alignment with client operational workflows.
- Product Testing & Technical Validation: Oversee rigorous functional testing, staging, and technical validation of POS hardware and SaaS modules prior to client demonstrations. Collaborate proactively with Product, Development, and QA teams to resolve technical blockers and ensure seamless system performance.
- Stakeholder Engagement & Technical Advisory: Act as the trusted technical advisor and primary escalation point for C-level stakeholders, IT directors, and business decision-makers. Bridge the gap between technical complexity and business value, guiding clients through architectural decisions and managing technical expectations.
- Cross-Functional Collaboration & Governance: Facilitate a smooth handover from pre-sales commitments to delivery and implementation teams. Provide regular reporting to the Chief Sales Officer (CSO) regarding pipeline status, competitive positioning, market feedback, and technical enablement requirements.
- Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Business Information Systems, or a related discipline.
- Experience: 3-5 years of progressive experience in senior presales management, solution consulting, or technical account management within enterprise software (ERP, SaaS) and hardware (POS/Fintech) environments.
- Domain Expertise: Deep familiarity with POS hardware ecosystems alongside enterprise SaaS domains (ERP, ECR, vertical solutions for Education and Healthcare/Medical sectors).
- Technical Acumen: Strong foundation in system architecture, API integrations, cloud-based SaaS deployment models, database structures, and payment transaction flows.
- Commercial & Proposal Skills: Proven track record in managing complex RFPs, writing detailed technical proposals, and conducting high-impact executive demonstrations.
- Soft Skills: Exceptional leadership, communication, presentation, and cross-functional stakeholder management capabilities with strong analytical and problem-solving aptitude.