SUPV IT PROGRAM MANAGER (NETWORK/INFOSEC)

About the company

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world. This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of War via delegated authority by the Office of the Secretary of War.

Your tasks

• Serve as Division Head for Network Operations and supervisor overseeing NDU's IT services. Principal advisor and authority on network operations management and delivery.
• Assist in design, build, configure, operate, and maintain IT capabilities as well as report on those capabilities across NDU’s network enclaves.
• Manage multiple, major, multi-year IT modernization initiatives.
• Provide management and oversight of multiple IT support contracts (technical and functional) in the execution of NDU IT program operations.
• Develop and maintain long-range policy, strategic plans, goals, and objectives to fulfill the changing business requirements necessary to carry out the mission of NDU.

Requirements

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. You must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-13 grade level in the Federal service. Specialized experience is defined as: experience exercising as the delegated authority of a first line supervisor. This entails planning and scheduling on-going IT work. Adjusts staffing levels and/or work procedures within the work unit to accommodate resource allocations and mission completion. Continuously improves work methods and procedures and justify the cost of new equipment in order to accomplish work requirements. Oversees the development of statistical data and other information to determine goals and objectives and measure them effectively. Utilizes management strategies and determines appropriate work methodologies to achieve set goals and objectives. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education is not substitutable for specialized experience for this grade level. Official Transcripts:

• If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application.
• Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment.
• An accrediting institution recognized by the U.S. Department of Education must accredit education.
• Click here to check accreditation.
• FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
• You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program.
• It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
• Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities.
• Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree.
• You must provide a copy of the letter containing the results of the equivalency evaluation upon request.
• Failure to provide such documentation when requested will result in lost consideration.
• For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education.