Team Leader Performance Account Manager

Your tasks

Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets. Create a customer account on the Notion platform. Creating WhatsApp groups and adding the client to follow up work on it. Responsible for achieving the project's results and fully supervising all the processes that lead to this. Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically. Ensure that all access permits are taken to the customer's advertising and social media accounts. Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client. Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner. Work to achieve the digital goals agreed upon with the client. Sending periodically weekly reports of the work done on the customer's store on WhatsApp group. Sending monthly reports as a document showing all the tasks and achievements during the month. Creating and sending the invoices to the customer and following up on payment. Conducting periodic meetings with the client and responding to their questions.

Requirements

• Bachelor's degree.
• 4 years experience as a senior / team leader performance account manager.
• Marketing agencies experience is a must.
• Experience in using account management CRM software (Notion, HubSpot, etc.).
• Gulf region clients experience is preferred.
• Excellent handling, problem solving, account management skills.
• English language intermediate, as a minimum required.
• Able to work and learn in a fast-paced environment.

What we offer

• Working days: 5 days (Sun to Thu) (9 AM to 6 PM)
• 2 days off (Fri - Sat)
• Social insurance
• Medical insurance
• Career path
• Hybrid working model
• Learning and development